Booking

  • All classes must be booked prior to the start of the class. 
  • Payment is required upon booking. 
  • Classes may be booked up to 5 weeks in advance.
  • All workshops must be booked at least 30 minutes prior to the start of the workshop.
  • Each individual attending a class or workshop must book separately.

Cancellation & Refunds

  • Class cancellations are accepted up to 30 minutes prior to the start of the class. Late class cancellations are accepted by email only.
  • In-House Workshop cancellations are accepted up to 30 minutes prior to the start of the class. Late cancellations incur an administrative fee.
  • Guest Workshops may have more stringent cancellation policies; please see the special instructions during registration for details. 
  • Retroactive cancellations are not accepted for in-person classes or workshops.
  • Online classes may be cancelled retroactively without penalty.
  • Cancelled memberships and class passes are non-refundable.

Online Class and Workshop Policies

  • Classes and workshops are recorded with teacher permission, and are available for personal use by the teacher and studio.
  • All class and workshop recordings will be edited to remove student names, images, and/or voices before they are published or distributed.
  • Willow Street adheres to all Zoom security requirements.

 

In-person Class Policies

  • In-person classes operate at full studio capacity.
  • Pre-registration is not required; we accept drop-ins at the desk.
  • Students must cancel at least 30 minutes before class to receive a refund or credit.
  • All students should be vaccinated for COVID-19 (defined as two-weeks past the date of the student’s final vaccination shot).
  • Per Montgomery County Regulations, masks are required at all times while inside our studio space.
  • Please check-in at Front Desk before your class.
  • Please maintain a social distance of at least 6 feet between yourself and others.
  • Please do not come to class if you are experiencing any symptoms of illness.

 

Membership and Pass Policies

  • Memberships and Meditation Memberships auto-renew monthly on the date of purchase, and remain active until a cancellation is requested.
  • 10 Class Passes remain active for 6-months after the date of purchase, and do not auto-renew by default but can auto-renew by request.
  • Memberships and Class passes are non-refundable and cannot be paused.
  • We do not offer discounts on memberships and passes.